Nick Kinkaid's Resume

I've been interested and engaged in website design and development for most of my career, from the basics of html to the sciences of usability. I began building web pages in school and was hooked from the very beginning. In fact, the first website I ever built is still around in all its embarrassing glory.

My first professional position was with a small internet shop at the height of the .com bubble. Proxicom offered me the opportunity to augment my education with a crash course in real world consulting, although I still smile at the thought of people taking the advice of a 20 year old on how to build better websites. In my time at Proxicom I worked with a diverse collection of companies like Ford, DuPont, Black & Decker, Dairy Queen, and Department56.

Eventually the time came to leave the imploding .com world and join ranks with a more traditional company, and Bank One offered a unique chance to build enterprise middleware applications using the then-new Microsoft .Net platform. As part of the Microsoft Great Plains initiative, Bank One was one of the first companies to deploy large-scale .Net implementations and I was responsible for a truly wicked funds-transfer application, a component of Bank One Online Billpay.

In July of 2004, JPMorgan Chase acquired Bank One and I joined the Credit Infrastructure Transformation which had one goal: to design and develop a best-in-industry suite of applications to facilitate credit risk management in the third largest bank in the United States. I contributed to this project in three roles: first as lead information architect, then a change management analyst, and finally as CRI's Director of User Experience. It was the most rewarding job in my career – even considering the 50% travel between New York and London.

The one experience that financial services could not offer was the opportunity to launch a consumer product sold at retail, so in 2007 when my project had reached its final delivery, I moved to Seattle to work with a small ISP owned by Best Buy. Speakeasy, known more for its customer service oriented small business products, was launching a voice-over-IP test pilot in the Puget Sound area and I joined up as their Director of Online Experience. Speakeasy Voice launched in September 2008 and I have since been running the web development and creative organizations.

As my professional career has moved away from class files and IDEs to visio diagrams and Gantt charts, I've maintained a fresh skill set in the core technologies that drive the Internet; the best designs in the world are pointless if you can't articulate them to developers. Small weekend freelance projects augment this continuing education, and you'll find samples below.

If you're interested in contacting me about an opportunity, please shoot me an email at nick.kinkaid@remotesky.com.